AI Enablement for Operations
AI That Works on the Floor — Not Just in the Boardroom
I help independent hotels and restaurants actually adopt AI where it counts — in daily operations, not slide decks.
The problem
Too many properties buy AI to cut costs. They forget to create value — and adoption dies.
Hospitality is the least-prepared sector for AI: huge intent, but only ~5% train their teams at scale. Vendors sell tools; few have ever run a 200-cover service, an 11pm group check-in, or a shift handover. The result is well-designed software that never reaches the floor.
How we work together
AI Floor Audit — €500 to €1,500, one day
A fixed-scope diagnostic of your operations that surfaces the 3 highest-ROI AI use cases and the friction points. You leave with a prioritized, vendor-neutral roadmap. The low-risk way to start.
Roadmap & Vendor Selection — on quotation
We evaluate the real options (PMS, chatbots, revenue management, F&B and back-office analytics) against your operational reality, then plan the rollout. No vendor allegiance — only what fits your floor.
Fractional AI Officer — on quotation
Ongoing, hands-on guidance: vendor management, pilot oversight and adoption tracking. The senior AI leadership independents can't hire full-time — without the headcount.
Team Adoption Program
Your teams decide whether AI sticks. I design adoption around real workflows — targeting 80%+ frontline adoption in 90 days, not PowerPoint nobody retains.
Expected outcomes
- AI live in real workflows — not stuck in pilot phase
- 80%+ frontline team adoption within 90 days
- Back-office processing time cut 50–70% (invoices, OTA commission reconciliation)
- Teams freed up for high-value guest interactions
Who it's for
General Managers, HR Directors, and Operations Directors at independent properties or hotel groups wanting a pragmatic approach — not a consultant audit disconnected from the floor.
Let's build something.
30 free minutes on your operation — which tasks to automate first, what they would save you, and an honest answer on whether AI is worth it for you yet. No pitch, no obligation.