AI Enablement for Operations

AI That Works on the Floor — Not Just in the Boardroom

I help independent hotels and restaurants actually adopt AI where it counts — in daily operations, not slide decks.

The problem

Too many properties buy AI to cut costs. They forget to create value — and adoption dies.

Hospitality is the least-prepared sector for AI: huge intent, but only ~5% train their teams at scale. Vendors sell tools; few have ever run a 200-cover service, an 11pm group check-in, or a shift handover. The result is well-designed software that never reaches the floor.

How we work together

AI Floor Audit — from €1,500

A fixed-scope diagnostic of your operations that surfaces the 3 highest-ROI AI use cases and the friction points. You leave with a prioritized, vendor-neutral roadmap. The low-risk way to start.

Roadmap & Vendor Selection — from €4,000

We evaluate the real options (PMS, chatbots, revenue management, F&B and back-office analytics) against your operational reality, then plan the rollout. No vendor allegiance — only what fits your floor.

Fractional AI Officer — from €2,000/month

Ongoing, hands-on guidance: vendor management, pilot oversight and adoption tracking. The senior AI leadership independents can't hire full-time — without the headcount.

Team Adoption Program

Your teams decide whether AI sticks. I design adoption around real workflows — targeting 80%+ frontline adoption in 90 days, not PowerPoint nobody retains.

Expected outcomes

AI live in real workflows — not stuck in pilot phase
80%+ frontline team adoption within 90 days
Back-office processing time cut 50–70% (invoices, OTA commission reconciliation)
Teams freed up for high-value guest interactions

Who it's for

General Managers, HR Directors, and Operations Directors at independent properties or hotel groups wanting a pragmatic approach — not a consultant audit disconnected from the floor.